About

Mackay & Pearson design and make jewellery you will want to wear forever.

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FAQ

Do you provide International delivery?

We do offer International shipping, The courier we use will vary from country to country but we aim to use a service that will be tracked from door to door. 

How do I return an item?

If you need to return an item please re-use our packaging materials and ensuring the item will be safe and secure during its journey. If the reason for return is a fault with the item we will refund the shipping fees. Please ensure the item is in the same condition you received it in. See our returns page

How do I track my order?

If we are able to send your item by a method which allows door to door tracking we will email you the details of how to track the item before we send it. Otherwise we will inform you when we send your item with an estimate of when you should expect it

How can I contact your couriers?

If we are able to send your item by a method which allows door to door tracking we will email you the details of how to contact the couriers before we send you item.